Visas and Invitation Letter
If you do not hold a European Union passport, you will need to apply for a visa at the Dutch embassy or consulate in your home country before coming to the Netherlands. You also need to inform us of your intentions, including the date of your arrival and length of stay.
Please contact us for guidelines, which provide more details on the information required for a letter of invitation.
Airport Taxi Services
For customers arriving in the Netherlands at Amsterdam Airport Schiphol, we have made special arrangements for an airport taxi service to our site.
If you have made a reservation with us in advance, the taxi company will pick you up at the airport meeting point. This is clearly marked on the map of the airport's arrival areas.
Taking a taxi is very reliable and the driver can bring you either to your hotel or directly to our site.
Download instructions on how to find the Schiphol Meeting Point here
Download the procedure for arranging the Airport Taxi Service here
Arrival at our Arnhem site
On arrival at DNV GL in the Netherlands, all visitors (customers, contractors, suppliers and others) are requested to go through the gate and check in at the reception desk in building R11.
If you are visiting to observe tests, you will receive a personal welcome pack including a site map, information about Arnhem and health, safety and environment (HSE) instructions. These instructions must always be followed during your time with us.
If you are staying for several days, you will also receive a personal badge for the gate and a key for the assembly bay. At the end of your stay, you must return the key and badge at the reception desk.
We ask all our visitors to observe the instructions set out in our Regulations Health, Safety and Environment for customers of DNV GL Testing, Inspections & Certification document. When you book a slot at one of our testing laboratories, you will receive a copy of this document along with the booking confirmation.
On your arrival at our Testing, Inspections & Certification area, you will receive a document with 'gate instructions'. We will also ask you to watch a health, safety and environment instruction film, along with instruction films for working with SF6 and testing transformers on a boat, if applicable. We will then ask you to sign a form that you agree to follow the instructions in these films.
In particular, wearing of safety hats is mandatory throughout our premises, except in the control rooms and office areas. Safety shoes must be worn during work in the test buildings and the assembly bays. Furthermore, specific expertise is required for hoisting activities and use of elevated platforms.
Assembly bays at Arnhem site
We have assembly bays with cranes with a capacity of up to 150 kN, where you can unpack and prepare your test object(s). Each bay has a nearby office, and both can be closed and locked. Our bays also contain a kitchen, shower, internet connection and other utilities.
Transporting test objects to our site
We ensure your test objects are transported safely to and from the test areas, either by forklift truck or low-loader as appropriate.
DNV GL has contracts with a number of brokers, but we can also work with your broker if you prefer. We will arrange all custom duties / charges and local transport. Usually, transport time is one day, with an additional two days for customs formalities.
You can find more details on shipping your test objects to DNV GL's laboratories in Arnhem and Chalfont below.
Shipping your test objects to Arnhem
Normally, you are responsible for shipping your test objects to our laboratory. However, we can make all the shipping arrangements from your warehouse to our site and back after testing, if you wish.
Once your equipment is at our site, we will use forklift trucks or low-loaders to transport it safely to and from the test areas. We have contracts with a number of local brokers for this transport, or we can work with your broker, as you prefer.
Delivery by road
When shipping your components to our site by road, please send them to:
KEMA Nederland B.V.
Project number: [fill in your project number]
Attn. Mr. Henny Weiland
TIC building R9
6812 DJ Arnhem
T: +31 26 3 56 2298
F: +31 26 4 45 1418
Customs facilities in Arnhem
There is a customs office available in Arnhem to ensure that customs formalities are handled efficiently, and our specialist staff can help if necessary. On request, customs officials may carry out the necessary formalities at our site.
For transport by air
Please send the goods to Amsterdam Airport Schiphol.
Our local expeditor / customs broker is:
Panalpina World Transport
1118 LA Schiphol-Oost
T: +31 20 6 55 20 00
F: +31 20 6 55 27 00
For transport by sea
Please send the goods to the port of Rotterdam.
Our local expeditor / customs broker is:
DHL Danzas Air & Ocean
2948 BT Ridderkerk
T: +31 180 48 58 88
F: +31 180 48 58 55
Transport to our site
For goods arriving by sea or air, customs formalities are generally carried out at the port of entry. Our transport department will ensure that your equipment is collected and transported to Arnhem as quickly as possible from the port of entry. We will also deal with customs duties / charges. Please schedule a day for transport and two days or customs formalities.
For customs clearance, we will need the Bill of Lading and a Pro Forma Invoice stating a (low) value of your goods for temporary importation. Please state our reference number, if possible.
Transporting your test objects to KEMA-Powertest in Chalfont, USA
For tests at our Powertest lab in the USA, please have your equipment sent to:
4379 County Line
Chalfont, PA 18914
United States of America
Phone: +1 215 822-4231
Fax : +1 215 822-4226
Our shipping and receiving hours are 7:00 a.m. - 3:00 p.m.
We have a receiving dock for equipment that is shipped on pallets. This receiving area is equipped with an overhead crane that can lift equipment up to 20,000 pounds. If your equipment is heavier than 20,000 pounds, we can arrange for a crane.
If a crane is necessary, please fax or mail us a drawing of the equipment, indicating lifting hooks, weight and dimensions of the equipment. With sufficient notice, we can coordinate the arrival of your equipment with the trucker and the crane operator. On some occasions, large equipment can be tested directly on the tractor trailer used to bring it to the site.
Shipping and return of equipment
For shipments within the United States, we use Overnite (www.overnite.com) to return your equipment if you do not have a preferred carrier. All shipments are returned 'collect' unless other arrangements are made. If you do have a preferred carrier, we will be glad to work with them.
For overseas shipments, our Broker is Emery (www.emeryworld.com).Shipments arriving in the United States usually come through Philadelphia, New York or Baltimore.
Please note: KEMA-Powertest is not responsible for any shipping costs, import or export fees or any other charges related to the shipping of your equipment. Please send your equipment with all shipping costs and import fees paid.