International Sustainability Rating System (ISRS) conference 2019: Sharing good practice in safety and sustainability management

DNV GL is celebrating the 40th Anniversary of ISRS by launching the International Sustainability Rating System 9th Edition. Attend to meet others from the global HSE, process safety and ISRS community and expand your professional network with managers and consultants from different industries. Learn about the latest developments in ISRS services.

Contact us:

Selva Subramaniam Selva Subramaniam
Senior Consultant - ISRS Product Centre

Register for ISRS Conference 2019

Register to attend
Muziekgebouw Concert Hall, Amsterdam, The Netherlands

Event Information

  • Where:

    Amsterdam, The Netherlands

  • Venue:

    Muziekgebouw Concert Hall

  • Delegates Fee:

    EUR 550

  • Attend: Register to attend

ISRS is a world-leading system used to assess, improve and demonstrate the health of an organization’s business processes. Using ISRS gives organizations and their stakeholders’ peace of mind that their operations are safe and sustainable.

Take the opportunity to listen to the managers' and consultants' first-hand accounts of implementing safety and sustainability management systems, the challenges they met and the solutions they found.

Meet others from the global HSE, process safety and ISRS community and expand your professional network with managers and consultants from different industries

Learn about the latest developments in ISRS services.

ISRS 9th Edition is significantly updated in all areas and describes best practice in 10 loss categories: occupational health, occupational safety, process safety, security, environment, quality, asset integrity, energy, knowledge and social responsibility.

Conference fee
The fee of EUR 550 includes admission to the two-day conference, refreshments, lunches and a dinner cruise through the Amsterdam canals. The fee does not include accommodation. The choice of hotel and payment for overnight accommodation is the responsibility of each participant. If participants would like assistance in locating a suitable hotel please contact Client participants will be invoiced from the DNV GL local office.

The agenda is subject to change.

Woman looking at the MyQRA application on her phone
ISRS™: for the health of your business

At the conference, DNV GL will be engaging in the following activities:

11 April 2019, Thursday

  • Time
  • 09:00 -09:10

    Welcome to Amsterdam and to the ISRS conference


    Ben Oudman

    Director and Regional Manager - Central Europe, Middle East, India and Africa, DNV GL

  • 09:10 -09:40

    ISRS Edition 9: Controlling loss to our people, planet and profit

    ISRS continues to develop as an integrated risk management approach to help organizations control loss to their people, planet and profit. The new ISRS 9th Edition is significantly updated in all areas and describes best practice in 10 loss categories: occupational health, occupational safety, process safety, security, environment, quality, asset integrity, energy, knowledge and social responsibility.


    Stuart Greenfield

    Senior Principal Consultant, DNV GL

  • 09:40 -10:00

    Empowering society through sustainable community development programs

    Badak LNG is one of the largest LNG refineries worldwide and the leading ISRS performer globally maintaining Award Level 8 in ISRS 8 for many years. For more than 4 decades, Badak LNG has played an active role in empowering society by implementing Community Development (COMDEV) programs designed to foster self-reliance and community empowerment. This presentation describes the steps to implement a sustainable COMDEV program. The program is aligned with notable national and international references such as PROPER (National Rating System for Beyond-Compliance Environment and CSR Programs), SDGs, ISO 26000 and others. This COMDEV program is nationally and internationally recognized, including the PROPER Gold Award 7 times in a row.


    Gitut Yuliaskar

    Director & COO, Badak LNG

    Busori Sunaryo

    Senior Manager Corporate Communication, Badak LNG

  • 10:00 -10:40

    A journey to EHS Excellence

    Tate & Lyle is an international food and beverage company established since 1859. After a major incident, Tate & Lyle engaged DNV GL to do a full safety assessment of the company. Although many good initiatives were undertaken in the past, in order to move the company to a higher level of EHS performance, changes needed to be made. Tate & Lyle and DNV GL defined a 5-year journey to EHS Excellence including a new EHS management system, a digital data management system, leadership involvement and employee engagement.


    Jan Jaap Van de Beij

    Senior Vice President EHS, Tate & Lyle

  • 10:40 -11:00

    Coffee break

  • 11:00 -11:30

    Implementing ISRS to perfect the HSEQ system at SINOPEC

    Sinopec Zhenhai Refining & Chemical Company is part of Sinopec Group, the world's largest oil refining, gas and petrochemical conglomerate. This presentation describes using ISRS to identify management weaknesses and gaps, rebuilding management procedures to perfect the HSEQ system and implementing the Barrier-based Systematic Cause Analysis Technique (BSCAT) to improve physical barriers management.


    Li Chaohua

    Deputy Section Chief, Zhenhai Refining & Chemical Company

  • 11:30 -12:00

    Incident investigation as a driver for culture change and HESS performance improvement at Carnival

    Carnival Corporation & plc. is the largest cruise company in the world with a fleet of over 100 vessels. Carnival is on a journey to improve its incident investigation processes. We have built processes that improve the quality and efficiency of investigations and support the development of a more positive reporting and learning culture. An internal accreditation scheme for the competence of investigators is delivering improved consistency and quality. These steps are increasing the value of investigations, creating a robust learning organization and improving Health, Environmental, Safety and Security (HESS) performance.


    Richard Brilliant

    SVP and Chief Audit Officer, Carnival Corporation

  • 12:00 -12:30

    ISRS at Wavin: Getting better at H&S

    In recent years, Wavin went through an implementation of ISRS. It hasn’t been easy, but it’s been rewarding. The presentation is about the Health and Safety (H&S) challenges we faced and the strategies we used to deal with those challenges. It paints a picture of how Wavin is working continuously to get better at Health and Safety and the place of ISRS in our development. Wavin is an international supplier of plastic pipes and connections with Dutch roots. Wavin is a subsidiary of Mexichem: a global leader in plastic piping and one of the world’s largest chemical and petrochemical companies with over 25000 employees worldwide. ISRS is used in the entire Mexichem organization.


    Janneco Pothuis

    Cluster Manager HSE, Wavin

  • 12:30 -13:30


  • 13:30 -14:00

    Using ISRS to reinforce safety management at West Japan Railway driven by regret following a catastrophic accident

    West Japan Railway had a catastrophic accident in 2005 and we continue to improve our safety management performance to prevent reoccurrence. This presentation explains our journey and some practices we introduced.


    Katsuya Takamoto

    Transport Safety Department Manager, West Japan Railway

  • 14:00 -14:30

    The journey of safety health and environment management system in KNPC

    The development of KNPC’s management system started off with mind map workshops conducted by DNV GL and KNPC. This was followed by setting up of 14 teams championed by Superintendents and Managers for the 14 elements that went into the development and subsequent implementation of SHEMS. Ever since that day in the early 2000s, KNPC went into the progressive loop of continuous improvement and today there is an integrated HSE Management system in place known as iSHEMS with 16 elements. The SHEMS was based on the 6th edition of ISRS. A benchmarking exercise done after the initial implementation in 2007.


    Fayiz Al Mutairi

    MHSE, Kuwait National Petroleum Company

    Narayanan Vasudevan

    HSE Engineer, Kuwait National Petroleum Company

    Kaushik Roy

    Head of Section Risk Management Advisory, Middle East, DNV GL

  • 14:30 -15:00

    Best practice security management

    Presentation on key concepts and best practice design for security management systems and how this is addressed in ISRS9.


    Jon Jerre

    Associate Director, DNV GL

  • 15:00 -15:30

    Coffee break

  • 15:30 -16:00

    Managing critical knowledge

    DNV GL’s expertise in knowledge management has come to ISRS9. Presentation on how to identify and manage critical knowledge in your organization and how this is now addressed in ISRS9.


    Eelco Kruizinga

    Senior Principal Consultant, DNV GL

  • 16:00 -16:30

    Plenary session


    Koheila Molazemi

    Global Service Area Leader for Risk Management Advisory, DNV GL

  • 16:30 -19:00

    Amsterdam river cruise and dinner

    Amsterdam is one of the world's most beautiful cities famous for its canals, heritage buildings, museums, restaurants and highly creative culture. Amsterdam is best viewed from the water. On our dinner cruise, we will explore the 17th-century old city as well as the 21st-century modern city that Amsterdam has become.


12 April 2019, Friday

  • Time
  • 08:30 -09:00

    The history of ISRS

    ISRS has been helping organizations control loss to their people, property and the environment for 40 years.

    ISRS was first created in 1978 by Frank E. Bird Jr, a safety management pioneer. The ISRS story from its beginnings at the International Loss Control Institute to the present day.


    Eric Roos

    Principal Consultant, DNV GL

  • 09:00 -09:30

    ISRS implementation and good practice in the wind power industry

    Goldwind is a wind turbine technology and energy solutions provider and the largest wind turbine manufacturer globally with installations in China and around the world. This presentation describes the expectations on ISRS implementation at Goldwind, the benefits and challenges of using ISRS in the wind power industry and our experience of using a customised ISRS protocol.


    Xu Jianxin

    Senior Safety Engineer, Goldwind

  • 09:30 -10:00

    Energy management

    DNV GL works with companies to reduce their energy costs, improve the security of supply and lower greenhouse gas emissions. ISRS9 provides a holistic framework for these energy management services and describes the best practise in energy management systems. By evaluating energy efficiency, electricity market opportunities and on-site potential for renewable energy generation and storage, companies can minimise energy costs, lower carbon emissions and reduce exposure to volatile energy markets.


    Paul Noble

    Principal Consultant, DNV GL

  • 10:00 -10:30

    Coffee break

  • 10:30 -11:00

    Behaviour changed and value added by implementing ISRS at Pertamina Algeria EP

    Pertamina is the national oil company of Indonesia and uses ISRS across its worldwide operations.
    Pertamina Algeria has recently adopted ISRS to help it drive behaviour change and improvement in its HSEQ programme.


    Khemissi Benaroua

    HSE Superintendent, Pertamina Algeria

  • 11:00 -11:30

    Lupin’s ISRS: The inside story

    Lupin  is a leading generic pharmaceutical company in the world. The presentation will trace Lupin’s journey as one of the first pharmaceutical companies to adopt ISRS 8th edition and to increase and maintain the level ratings to 7. It shall also discuss the innovative practices that have been adopted and implemented to bring change at shop floor level and organization as a whole.


    Kaushik Samanta

    Vice President – Corporate EHS, Lupin Limited, India

  • 11:30 -12:00

    Loss control management for best practice insurance

    Allianz is the world’s largest insurance company. This presentation describes how Allianz Benelux are using ISRS and loss control management concepts to provide more accurate assessments of risk and increase the value added of their insurance services for their customers and risk professionals.


    Arjan Hendriksen

    Team Lead Risk Engineering Benelux, Allianz Benelux

  • 12:00 -13:00


  • 13:00 -13:30

    Fair recognition of HSE performance

    Elengy has been a liquid natural gas company for more than 50 years, operating 3 terminals in France. Continuous improvement in HSE requires the establishment of a climate of trust and transparency. The recognition of HSE performance is key to promote the positive contribution of employees, greater trust and improved safety culture.


    Valerie Stachetti

    Head of QHSE Division, Elengy

  • 13:30 -14:00

    Safety culture projects in Korea

    Presentation of the safety culture projects in DNV GL Korea.


    Dr Hyun Chang Shin

    Senior Consultant, DNV GL

  • 14:00 -14:30

    Human-Organization-Technology (HOT) assessment methodology

    To fully understand safety performance, it is necessary to assess an organization from the culture perspective (Human), management system perspective (Organization) and engineering control perspective (Technology). Combining ISRS assessments with safety culture studies provides organizations with insights into each of the HOT elements and their interaction with each other.


    Fenna van de Merwe

    Principal Consultant, DNV GL

  • 14:30 -15:00

    Achieving HSE Excellence through visible and practical leadership

    A leader is not enough just to understand the principles of implementing an effective company management system, but also must be involved in planning and implementing HSEQ programs, developing the capabilities and skills of workers, maintaining and integrity of company assets and managing the company's business risks. Effective leadership will improve HSEQ performance; how we behave with each other, increase trust in the company, there is an improvement in behavior and a safe work culture, success in conducting assessments, decreasing accident rate ratings etc. Pertamina Gas has carried out ISRS assessment since 2012 with attainment of level 1 and reached level 6 in 2017. TRIR accident rates decreased from 0.44 to 0.18 and cultural surveys increased from 3.77 in 2017 to 4.09 in 2018.


    Achmad Herry Syarifuddin

    Operation Director, PT Pertamina Gas, INDONESIA

  • 15:00 -15:05

    Thank you and Close


    Selva Subramaniam

    Senior Consultant, DNV GL

ISRS™: for the health of your business

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