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DATE - Direct Access to Technical Experts

Never alone with DATE – Your Direct Access to Technical Experts

Support meets simplicity

With DATE you are never alone. Gain Direct Access to Technical Experts (DATE) from DNV whenever and wherever you need assistance. Our easy-to-use online portal grants you immediate access to over 200 experts  globally, ready to address your inquiries – from class to statutory and beyond. This makes DATE a one-stop shop for all your technical needs. Should you need it, DATE is even available to you as a mobile application for added convenience.

Why choose DATE?

  • Direct and easy access to technical expertise
  • Prompt and convenient response to your technical queries
  • Access to expert knowledge on industry regulations
  • Easy tracking of your company’s ongoing and past support cases

NEW UPDATE

Say goodbye to waiting and hello to instant answers. Our newly developed AI- based digital assistance technology promptly provides responses to your standard questions, making your experience much smoother and faster. Why not give it a try - access now!

Unlock direct expert advice

Utilize DATE for various technical issues, including but not limited to:

  • Class or statutory queries
  • Rule interpretation
  • Reporting of damages and postponements
  • Certificate issues
  • Survey requirements
  • Evalution of repair proposals

Solutions never sleep

The DATE service is available 24/7, Monday to Friday, with coverage for urgent matters during weekends and holidays. Our units are located in Hamburg, Høvik, Houston, Piraeus and Singapore – covering all time zones.

Access made easy

DATE is accessible to all the owners and managers of DNV classed vessels via the Fleet Status service on Veracity platform. It enables you to track both current and past support cases facilitating seamless sharing of support information within your company. Refer to our access guide page to learn how to access and register a DATE case.

DATE is also available via the Veracity mobile application for iOS and Android, enabling you to create, view, modify, and close DATE cases on your mobile device.

DATE is governed by these Terms and Conditions.

  Looking to stay ahead of the regulatory curve?

Looking to stay ahead of the regulatory curve?

Look no further - learn more here and visit the new Compliance Planner

  In need of a remote survey rather than support?

In need of a remote survey rather than support?

Find out more about our remote survey capabilities here

Related links and downloads

 

DATE flyer

Download the 2-page PDF