This news page has been set up to provide you with the latest details on DNV GL – Maritime’s actions in response to the Coronavirus (COVID-19) outbreak. It will be updated as new information comes to hand.
>> UPDATE: SCHEDULED CLASS SURVEYS AND DELAYS
We are making every effort to provide services onboard DNV GL-classed vessels during the global COVID-19 pandemic. However, travel restrictions and restricted access to ports from local authorities are being applied dynamically to deal with the outbreak, and this may affect our ability to provide services.
We would ask all customers to contact the appointed port agent in advance of any onboard survey, as our surveyors will need their assistance to arrange boarding (see also update below on survey requests).
Where possible, DNV GL will use the remote survey scheme through the globally available 24/7 DATE (Direct Access to Technical Experts) services. This unique DNV GL service has proven to be of significant value to our customers in these challenging times and allowed to ensure safety and regulatory compliance with the use of modern technology. Since introducing this service in June 2018, DNV GL completed more than 9,300 surveys remotely. The service is provided globally 24/7 through our dedicated teams in Singapore, Høvik, Hamburg, Piraeus and Houston.
DNV GL will generally accept the coronavirus situation as an exceptional circumstance in terms of granting postponement for those surveys where this is possible based on class rules and statutory conventions.
In the event that the survey in question does not have a provision for postponement and we are unable to perform the survey, DNV GL will consider the application of force majeure and allowing the vessel to proceed to an agreed port for the required surveys.
For all cases of postponement, this is subject to acceptance by flag and a proper justification should be provided. In addition, plans as to when and where the surveys may be conducted must also be provided. For flags where DNV GL is authorized to handle statutory certification, we will communicate with the responsible flag administration as necessary.
Any request to DNV GL for extraordinary actions as a result of the coronavirus/COVID-19 outbreak should be directed to our 24/7 DATE customer service (Direct Access to Technical Experts) via My Services on Veracity.
>> UPDATE: SURVEY REQUESTS WORLDWIDE
When making survey bookings we kindly ask all customers to inform us of the vessel’s itinerary for the past two weeks, and if any crew changes have taken place during this time. If this has been the case, we kindly ask to inform us about countries of origin, transit and destination for these crew. Further clarification may be required prior to our confirmation of attendance.
More importantly, we ask customers to advise us if there are any crew members onboard with symptoms associated with the virus, e.g. fever, sore throat, cough, shortness of breath and difficulty in breathing.
We confirm that our surveyors are closely monitored and do not show any symptoms of the virus when boarding a vessel. Should a DNV GL customer has any other precautionary measures that we need to be aware of, we kindly ask to advise us of them at the time of the survey booking.
UPDATE: COMPONENT AND MATERIAL CERTIFICATION (CMC) SERVICES
DNV GL is making every effort to provide component and material certification (CMC) services during the global COVID-19 pandemic. However, travel and access restrictions are being applied dynamically to deal with the outbreak, and this may affect your ability to make use of our services.
Where possible, DNV GL offers to apply the CMC remote survey scheme. Further information may be found on our dedicated Internet page for CMC remote survey services and your local DNV GL point of contact (see our Office finder) can support you in utilizing remote surveys.
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Head of Media and Public Relations
DNV GL - Maritime
Phone: +49 40 36149 4856