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Smart Survey Booking – cost-efficient online booking of ship surveys

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From 16 October, Smart Survey Booking (SSB) will improve the way you interact with DNV GL. This new service is free of charge and aims to minimize disruptions to your ship and shore operations while reducing costs for travel and overtime.
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Relevant for ship owners and managers with vessels in DNV GL class, except offshore regime vessels.

Smart Survey Booking is an enhanced online survey booking process. The new process enables you to minimize travel and overtime costs for a survey while ensuring the least possible disturbance to your ship and shore operations.

The key components in Smart Survey Booking are:

Smart Survey Booking

How does it work?

The Smart Survey Booking concept uses algorithms to identify the “sweet spot(s)” when the maximum number of survey scope items can be combined. This is done by assessing the initiation and expiration dates for class surveys, audits and conditions. This is called the Smart Scope. You will receive notification emails when the time window of the Smart Scope opens and before it closes.

If you follow the recommendation of Smart Scope, you can expect less disturbance to ship and shore operations by reducing the need to organize several surveys in multiple ports. For a given scope, DNV GL gives you an indication of the required time the ship needs to be available for a survey/audit. Based on the projected duration in a port of call, estimated travel and overtime costs will be provided. DNV GL will furthermore recommend a port of call. This recommendation considers the completion of the given scope during the port stay, the overtime/travel costs and the surveyor’s availability.

When you receive confirmation of the booking, DNV GL will attach the necessary Survey Preparation Documents reflecting the booked scope. When you forward this to the ship, it will give the crew the opportunity to prepare for an effective survey/audit and reduce the risk of findings and conditions of class.

What do you have to do?

When the time window for a Smart Scope Survey opens, you will receive a notification email with a preselected scope. After selecting the scope, you just specify your port of call and planned stay in the SSB system. We encourage you to actively use this time window. Don’t wait until you are close to the expiry date, as your options might become limited.

If you know the sailing schedule more than one port ahead, you can simply specify multiple ports of call. This increases the probability of finding the most cost-efficient option, both with regards to completion of survey scope and travel/overtime costs.

The assessment of the ports will be presented as:

  • Recommended” – full survey scope, optimal travel/overtime costs
  • Possible” – full scope, no optimal travel/overtime costs
  • Not Recommended” – limited scope or high travel/overtime costs

You are of course free to choose, but with SSB you will be presented with the necessary information to make a better choice – where full scope can be completed with minimum travel and overtime costs. 

After deciding a port, enter your agent information and the request will be sent to the relevant survey station. You can also accept terms and conditions online, minimizing the admin work on board. 

Recommendations

How to capture the benefits of Smart Survey Booking?

  1. If you have not yet booked a survey through the DNV GL customer portal, contact your local DNV GL staff to help you get started.
  2. Use the time window provided by Smart Scope to actively to find the better port option.
  3. If possible, explore and benchmark multiple port entries.

Contact

Please visit our Smart Survey Booking web page for a short video and contact options.
For other questions and inquiries, send an email to: smartsurveybooking@dnvgl.com.

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