Practical Incident Investigation and Root Cause Analysis - Methods and Tools
Training course building on previous knowledge and experience of incident investigation with focus on using a variety of different methods
To strengthen your skills and enable you to carry out an effective incident investigation, to get familiar with a wide range of tools and techniques suitable for use in the maritime industry and practice using them.
Previous participation in incident investigation or risk assessment courses or involvement in related incident investigation or risk assessment tasks
Who should attend:
Duration: 2 days
This course is designed for shore and ship staff who want to go deeper into the topic of incident investigation and learn how to apply different methods and tools for root cause analysis. Previous experience of risk assessment and incident investigation, or participation in Maritime Academy’s foundation course “Maritime Risk Management and Incident Investigation” is a pre-requisite for this course.
Participants will learn how to apply incident analysis tools to real cases in order to improve their individual skills. The course is highly interactive, switching regularly between input sessions using a presentation style and group work where participants will be involved in a variety of different activities (analyzing, comparing, categorizing, applying different methods, etc.).
The course focuses on:
- Reporting requirements
- The Investigation Process
- Gathering Evidence
- Effective Interview Techniques
- The Human Element
- Timeline and STEP mapping
- Event and causal factor charting
- Fact Tree Analysis
- Root cause analysis using M-SCAT
- Incident Analysis Methods