- Which Internet of People trends were healthcare stakeholders most excited about and why?
- Which were the perceived biggest risks to adopting the Internet of People in healthcare?
- How could healthcare use the Internet of People for a safe and sustainable future for all?
- How could healthcare overcome risks to adopting the Internet of People?
TOP ETHICAL, LEGAL, POLITICAL AND REGULATORY RISKS
- Ownership of and access to which data (e.g., individual, governmental, insurance, communal, supplier)
- Inequality in accessing technology (e.g., internet-enabled health devices)
- Different rules and regulations in different geographical areas can inhibit globalization of digital data lows (e.g., legal issues in cross-border digital data low, interoperability of health information)
- Unclear governance structures to promote public trust in the use of digital data
- Different IT laws and regulations in different countries (e.g., China bans variable data protection laws)
TOP TECHNOLOGICAL RISKS
- Poor cybersecurity (e.g., high risk of cybercrime, cyberstalking, digital abuse).
- Poor data quality
- Lack of data standardization (formats, domain models, deinitions, etc., for example, generated sensor data differs from device to device, disabling data analysis)
- High amounts of spam, hoaxes, and bogus data
- Poor digital infrastructure (e.g., slow internet connections, sparse availability of mobile technology)
TOP HUMAN AND SOCIAL RISKS
- Fear of misuse of personal data by, for example, insurance companies, marketers, and the pharmaceutical industry
- Professional resistance (e.g., automation replaces jobs, technology increases workload, investment in adaptability and adoption of technology)
- Low acceptance of the Internet of People due to resistance to change
- Organizational bureaucracy not designed for implementing new technologies (e.g., rigidness in decision-making processes)
- Privacy issues (e.g., who owns personal data, who can use and have access to personal data, service users cannot delete their own user data)
TOP FINANCIAL RISKS
- Unclear and unit reimbursement models – who should pay for what (e.g., iCloud space, collection and sharing of data, new digital ways of healthcare delivery)
- The absence of solid evidence about the economic impact of the Internet of People in healthcare
- Reputational risks due to, for example, cyber attacks, compromised digital services, and poor digital data quality.
- Different purchasing power among different stakeholders, such as patients and policy makers, and among different countries
- Uncertain and unclear investment value and returns in implementing the Internet of People in healthcare